Customer Service Hours
Mon-Fri 9AM to 5PM EST
Give us a call, we’re here to help.
Free Shipping Policy
Applies to order over $59.95 shipped to Quebec and Ontario.*
Shipping to Canada and USA
Refer to the estimate in cart for shipping rate.*
*Certain rural locations or larger items may incur additional shipping fees. Refer to the total displayed during the checkout for the final price.
Please allow 1 business day for your order to be processed.
We do our best to deliver your order as soon as possible. Your tracking number will be provided after the order is processed. The delay may vary upon region. Most orders are shipped from our warehouse in Canada.
Canada Post and Dicom Express in Canada, US Postals in the United-States.
You will be provided the tracking number associated with your order.
30-days Returns or Exchange
We accept returns and exchanges within 30 days of the delivery of your order.
Free returns apply on apparel, helmets and boots only. For parts, tires and track, the return shipment cost is at your own charge.
Conditions for Refund or Exchange:
Must be in new condition and include original packaging.
Shipping fees (including duties or brokerage fees) are non-refundable.
Apparel, Helmets & Boots: Any merchandise which has been "taken out for a ride" is considered used and cannot be returned. We encourage you to walk on your carpet in your boots and to try your helmet on indoors before heading out on the ride.
Parts, tires and tracks: Any part which has been installed or shows signs of attempting to be installed on a vehicle is non-returnable.
Clearance items, Helixes and Electronics parts are non-returnable and non-refundable.
Refunds: Credit card refunds are credited back to the card used for the original purchase.
How to return an item
We want our customers to be fully satisfied with their order. If for any reason you are not satisfied, please contact us to request a Return Merchandise Authorization. Our team will assist you.
You can contact us by phone at 1-844-777-0462 or via email at firstname.lastname@example.org